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Niva Bupa ReAssure 3.0

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Health Insurance

91.35%

Claim Settlement Ratio

58.10%

Incurred Claims Ratio

10000+

Cashless  Hospitals

42.85

Complaints per 10,000 claims settled

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  • Type
  • Brand

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Type: Health Insurance
Brand: Niva Bupa

Summary

Good Features

No Room Rent Limit

Option to choose Unlimited cover

Age is locked at purchase, same age-wise premiums apply until a claim is made

Covers PEDs from Day 1 with additional loadings - based on assessment 

Option to reduce standard PED waiting period to 1 or 2 years

Bonus : Unutilized base sum insured carries forward, up to a maximum of 10 times the base cover

Non-Medical expenses covered : Gloves, Masks (Consumables) : Add-on

Global treatment expenses covered : Add-on

OPD costs covered - medications, tests, consultations, etc. : Add-on

Multiple options to get Discounts: Heads Up, NRI Discount etc.

Not so great Features

None

Pricing

Average (compared to other plans)

Insurer Performance​

💡

❌ Receive High claim settlement complaints

❌ Received higher after-sales complaints

✅ Higher claim settlement ratio than Average

✅ Decent Incurred claims ratio 


Product Benefits

Free Benefits

In Patient Hospitalisation

ICU Room Rent Limit

No Limit

Room Rent Limit

No Limit

Pre & Post Hospitalization

Pre Hosipitalization Expenses covered 

60 Days

Post Hosipitalization Expenses covered 

180 Days

Day Care Treatment

Financial Limit

No Limit

No. of treatments covered

All are covered

Organ Donor

Expenses covered upto

Sum Insured

Modern Treatment

Financial Limit

No Limit

Bonus 

Max Bonus

100%

Reduction in bonus post claim

No (Bonus applies irrespective of claims)

% of Bonus added every year

upto 100% 

Super Bonus 

Max Bonus

Not Available

Reduction in bonus post claim

Not Available

% of Bonus added every year

Not Available

Restoration Benefit 

No. of times refill can be applied

Unlimited

Claim in which refill of cover can be applied

Subsequent claims

When does restoration trigger ?

Partial exhaustion of Sum Insured

Illness for which refill will be applicable

Related and unrelated illness

Non-Medical Expenses Cover (Consumables Cover)

Limit on Non Medical Expenses

No limit (Add-on)

Cover on Non Medical Expenses

Available (Add-on)

Add-Ons

Claims Safeguard+ Benefit ★ Recommended
  • All Non-Medical items will be covered (as per list I, II, III, IV) : Consumables

Day 1 Pre-Existing Disease Coverage ★ Recommended

  • Get protection against declared chronic conditions from day one such as: Diabetes, Hypertension, Dyslipidemia, Hypothyroidism, Hyperthyroidism, Asthma

Wellconsult+

Wellconsult+ extends your health cover beyond hospitalisation to include wellness and outpatient benefits. You can choose up to 5X of the premium as your Wellconsult+ Sum Insured and enjoy a complete care experience.

Benefits include:

  • Tele/Video consultations with General Practitioners
  • Physical consultations with Specialists and General Practitioners
  • Prescribed diagnostics and pharmacy expenses
  • Dental procedures and Ophthalmological consultations
  • Prescribed physiotherapy consultations
  • Online sessions on Emotional Wellness (via Partner Network)
  • Diet & Nutrition Coaching and AI-led Smart Fitness Coaching (via Partner Network)
  • Access to Global Wellness Content and Gym Memberships (via Partner Network)

Discounts

Aggregrate Deductible : Get a discount on your insurance premium when you agree to pay a certain aggregate deductible amount. 

Deductible Amount Options : Rs.10,000, Rs.20,000, Rs.30,000, Rs.50,000, & Rs.1,00,000

Voluntary Co - Payment : Get discount as per co-pay option choosen. It is a percentage of admissible claim that you will pay in case of a claim

Co-pay Options : 10%, 20%, 30%, 40%, 50%

Medical Practitioner Discount : Get 5% discount if any of the insured person is a medical practitioner

HeadsUp Discount : Call 48 hours before any hospitalization and get treated at recommended provider. (For emergency: within 24 hrs of admission)

20% Co-payment if treatment taken outside the recommended list.

Tiered Network Discount : Get 15% discount in premium with 20% Co-Pay applicable on treatment outside the tiered network list. Co-Payment is not applicable for maternity claims network list

Limits & Exclusions

Disease wise Sub Limit

No Limit

Zonal Wise Co-Pay

No Co-Pay

Pre-existing Disease Waiting Period

36 months

Specified Treatment Waiting Period

24 months

Co-payment

No co-payment

Deductible

10K / 20K / 30K / 50K / 100K (Add-on)


Insurer Performance

Claim Settlement Ratio (No. of claims)

% of the claims received were paid

91.35%

Claim Rejection Ratio

% of claims rejected & repudiated by the insurer

7.3%

Amount Settlement Ratio

% of the claim amount received was paid

74.32%

% of Complaints received on overall claims

% customers dissatisfied with claims

0.43%

Incurred Claim Ratio

% of premium collected was paid out as claims (ideal : 70-90%)

58.10%

No. of Cashless Hospitals

10,000+

Brochure

Brochure  : 

Prospectus  : 

Policy Wordings  : 

Taxes

GST : ZERO
Income Tax Benefits (Old Tax Regime) : Under Section 80D, premium paid for Health Insurance is tax exempted. Limit is upto Rs. 25,000

Frequently asked questions

Here are some common questions about our company.

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

You can reach our customer support team by emailing info@yourcompany.example.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.

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