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Lost the Share Certificate

11 November 2025 by
Adarsh
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Lost or Misplaced your Shares Certificate (Physical copy)?

If someone loses a physical share certificate of a stock in India and wishes to redeem (sell or dematerialize) those shares, they must follow a standard procedure to obtain a duplicate share certificate from the company before any sale or dematerialisation can take place. Here’s what needs to be done:

Steps to Redeem shares after losing the Physical Share Certificate

1.Report the Loss
  • Immediately inform the company's Registrar and Transfer Agent (RTA) about the loss of the share certificate.
  • Provide all available details (name, folio number, share certificate number if known).
2.Lodge a Police Complaint
  • File an FIR (First Information Report) with the police mentioning details of the lost share certificate such as the certificate holder’s name, folio number, and distinctive numbers if available.
  • Obtain a copy of the FIR; this is compulsory in most cases.
3. Prepare and Submit Required Documents

You’ll typically need to submit the following to the company’s RTA:

  • Application letter requesting issue of a duplicate certificate.
  • Copy of police FIR detailing loss of certificate.
  • Indemnity bond on a non-judicial stamp paper (usually Rs. 500) as per the company’s format.
  • Affidavit on stamp paper (usually Rs. 100) that you have genuinely lost the certificate.
  • Advertisement in a newspaper (as per company/RTA direction), announcing the loss of share certificate.
  • Any other documents as specified by the company or RTA (such as KYC documents: PAN, address proof, etc.).
4. Company Verification & Issue of Duplicate Certificate
  • The company and its RTA will verify your documents and process your request.
  • They may have a waiting period (15 days to 1 month) to hear any objections.
  • Once satisfied, the company will issue you a duplicate share certificate.
5. Dematerialize the Duplicate Certificate (Recommended)
  • Once you have the duplicate, apply to dematerialize (convert to demat) the shares by submitting the duplicate certificate to your Depository Participant (broker).
  • After dematerialization, the shares will be credited to your demat account, making future transactions easier and more secure.
6. Redeem/Sell the Shares
  • With the shares now in your demat account, you are free to sell directly through your broker, following standard demat procedures.

Important Notes

  • Without the duplicate certificate, you cannot redeem or dematerialize physical shares.
  • Keep records of all communication and receipts for your submissions.
  • If the shares have been transferred to the IEPF (Investor Education and Protection Fund) due to unclaimed dividends, there is a separate process to claim these from the IEPF after you obtain legal/succession documents if required.

Summary Table: Key Documents Needed

StepDocuments Required
Police ReportFIR with share & holder details
ApplicationLetter to company/RTA, full details of lost certificate
Legal DeclarationsIndemnity bond, affidavit as per company format
Public NoticeAd in newspaper (if required)
KYCPAN, address proof, signature verification
Demat (afterward)Demat request form and duplicate certificate

By following these steps and providing accurate documentation, you can recover lost physical shares and redeem them in compliance with Indian regulations.

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