Lost or Misplaced your Shares Certificate (Physical copy)?
If someone loses a physical share certificate of a stock in India and wishes to redeem (sell or dematerialize) those shares, they must follow a standard procedure to obtain a duplicate share certificate from the company before any sale or dematerialisation can take place. Here’s what needs to be done:
Steps to Redeem shares after losing the Physical Share Certificate
1.Report the Loss
- Immediately inform the company's Registrar and Transfer Agent (RTA) about the loss of the share certificate.
- Provide all available details (name, folio number, share certificate number if known).
2.Lodge a Police Complaint
- File an FIR (First Information Report) with the police mentioning details of the lost share certificate such as the certificate holder’s name, folio number, and distinctive numbers if available.
- Obtain a copy of the FIR; this is compulsory in most cases.
3. Prepare and Submit Required Documents
You’ll typically need to submit the following to the company’s RTA:
- Application letter requesting issue of a duplicate certificate.
- Copy of police FIR detailing loss of certificate.
- Indemnity bond on a non-judicial stamp paper (usually Rs. 500) as per the company’s format.
- Affidavit on stamp paper (usually Rs. 100) that you have genuinely lost the certificate.
- Advertisement in a newspaper (as per company/RTA direction), announcing the loss of share certificate.
- Any other documents as specified by the company or RTA (such as KYC documents: PAN, address proof, etc.).
4. Company Verification & Issue of Duplicate Certificate
- The company and its RTA will verify your documents and process your request.
- They may have a waiting period (15 days to 1 month) to hear any objections.
- Once satisfied, the company will issue you a duplicate share certificate.
5. Dematerialize the Duplicate Certificate (Recommended)
- Once you have the duplicate, apply to dematerialize (convert to demat) the shares by submitting the duplicate certificate to your Depository Participant (broker).
- After dematerialization, the shares will be credited to your demat account, making future transactions easier and more secure.
6. Redeem/Sell the Shares
- With the shares now in your demat account, you are free to sell directly through your broker, following standard demat procedures.
Important Notes
- Without the duplicate certificate, you cannot redeem or dematerialize physical shares.
- Keep records of all communication and receipts for your submissions.
- If the shares have been transferred to the IEPF (Investor Education and Protection Fund) due to unclaimed dividends, there is a separate process to claim these from the IEPF after you obtain legal/succession documents if required.
Summary Table: Key Documents Needed
| Step | Documents Required |
|---|---|
| Police Report | FIR with share & holder details |
| Application | Letter to company/RTA, full details of lost certificate |
| Legal Declarations | Indemnity bond, affidavit as per company format |
| Public Notice | Ad in newspaper (if required) |
| KYC | PAN, address proof, signature verification |
| Demat (afterward) | Demat request form and duplicate certificate |
By following these steps and providing accurate documentation, you can recover lost physical shares and redeem them in compliance with Indian regulations.
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Lost the Share Certificate